If you’re building a website that aimed at consumers and you want to make sure they have the best experience, always make sure it’s easy for them to get in touch with you. You don’t have to go all the way and get live chat software unless you really want to, but at least make sure there’s some sort of mechanism for users to contact you.
There’s a plugin I like using for this called Contact Form 7. It’s simpler than other Form plugins as it’s aimed at just being a contact form. I’ve found it really easy to roll out and it’s not part of my standard toolbox of plugins I roll out to every website I deploy.
How you YOU stay in touch?
